we understand that sometimes schedules change and therefore request at least 24 hours notice when cancelling or rescheduling your appointment. Appointments cancelled within 24 hours will incur a charge of 50% of the service amount.
Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and you will incur a charge of 50% of the service scheduled.
Please call (804) 285-7715 for any appointment changes.